We are committed to making our websites accessible to all our customers, and have carefully designed our websites and internet banking site in accordance with the World Wide Web Consortium (W3C) Web Content Accessibility guidelines.

The following 'Best Practice' methods are in place on all Cumberland group websites:

• You can change the text size within the site to make it larger and smaller via your browser settings. Some browsers allow you to magnify the whole page.
• We only use strong colour contrasts.
• Where we use images, we use alternative text so that those people who cannot see the image can read the text.
• All links have been written to make sense when taken out of context. Where appropriate, we have also added information to let you know if the link will open a new window or if additional software is required to view.
• We use style sheets to determine the presentation of our web site - this assists those using screen reading devices.

The pages within this site conform to at least level A accessibility standard with many achieving AAA.

To view the Adobe Acrobat PDF files available on this website, you need Acrobat Reader software. If you do not already have this software on your computer, you can download it free of charge from the Adobe website. For more information on the access technology available to read PDF files please go to the Adobe accessibility website.

All PDF files and links to external websites in both sites will open in a new window.