Branch

With 33 Branches across Cumbria, South West Scotland, Northumberland and North Lancashire, there are plenty of opportunities for a successful sales career within the Financial Services Sector. We are looking for people who like us, have the drive to exceed our customer’s expectations and enjoy working in a sales target driven environment.

So if you’re the kind of person who’s always got time to talk, are passionate about customer service, sales and success and have a vibrant personality then we would like to hear from you.

Branch Assistants

The main duties of a Branch Assistant will be to generate sales leads, offer an efficient cashiering service and provide administration support. You will need to have a good standard of education and will want a position that offers a challenge and requires the use of initiative. This is a key role for the Cumberland Building Society as our Branch Assistants are the first point of contact for our customers and generate business for the Society.

Qualified Mortgage Advisors

Qualified Mortgage Advisors are responsible for giving accurate and helpful advice to our customers. You will possess the drive to exceed demanding sales targets, together with the skills and personality to deliver an outstanding customer service experience which is focused on identifying customer needs and showing them how they can benefit from our wide range of products.

Assistant Branch Managers

As well as being able to give mortgage advice, the Assistant Branch Manager will oversee the day to day running of the branch in the absence of the manager. This role will motivate the sales team in the branch, enabling them to hit their sales targets.

Branch Managers

Our branch managers are sales managers. This is a true leadership position, where you will be able to clearly demonstrate your ability as the driving force behind your sale’s team performance. Managers will also have to give mortgage advice and supervise the other mortgage advisors in their branch.

Cumberland Financial Planning Consultants

Our Financial Planning Consultants advise customers on Aviva products, to help them make the most of their savings and investments. They have to maximise sales, maintain relationships with current customers, as well as creating new business leads and give guidance to staff within our branch staff in how to identify customers who could use the services of our Financial Planning Consultants.

Cumberland Business Lending Managers

The main role of a Business Lending Manager is to identify new commercial lending opportunities for the Society. They do this by developing and maintaining relationships with customers, our branches and professionals involved with the wider property industry. In addition to assessing all new business loan applications and providing guidance to branches when dealing with self employed personal customers and borrowers, a Business Lending Manager is required to keep abreast of changes affecting the financial sector, for example as a consequence of new or amended legislation.

Head Office

The Head Office of the Cumberland Building Society, based in Carlisle, has over 180 staff and 18 departments. The staff provide both administration and specialist support to our Branch Network, Estate Agency and other departments within our Head Office.

Whether you are looking to work in customer service, finance, information technology, personnel or marketing, we could have a job for you.

Administration Assistant

Administration Assistants operate within all of our 18 Head Office departments. They help service our branch and estate agency network to benefit customers, as well and helping other Head Office Departments to the benefit of our members.

Supervisors / Managers

Supervisors and Managers will oversee the day to day running of the staff in their departments. They will strive to meet the high levels of customer service we provide and are constantly looking to develop their staff to help them reach their full potential.

Controllers

Controllers have overall responsibility for the individual departments within Head Office. They report directly to our Executive Directors and ensure their department is running efficiently and meeting all their objectives.

Estate Agency

We recognise that our staff are our greatest asset and offer a competitive salary package, training and development and excellent career opportunities. We are looking for people who like us, have the drive to exceed our customers expectations. So if you’re the kind of person who’s always got time to talk, are passionate about customer service, sales and success and have a vibrant personality then we would like to hear from you.

Accompanied Viewers

This is a vital role in the process of selling houses. It is the Accompanied Viewers job to show potential buyers round properties we are looking to sell and ensuring the potential buyer’s questions are answered. Accompanied Viewers must have excellent communication skills and enjoy working with the general public.

Sales Negotiators

Sales Negotiators are the customer’s point of contact. It is vital they keep customers updated and see sales through to the end. You must be an excellent communicator and enjoy working with the general public. This is a sales role and will involve demanding sales targets and providing an excellent customer service.

Valuers

Our Valuers are responsible for carrying out market appraisals and securing properties for our offices to sell. This role involves a lot of organisation and time management, as well as a sales ability.

Branch Managers

As well as carrying out valuations on properties, the Branch Managers are responsible for the day to day running of the branch and it’s performance, as well as being the driving force behind the sales staff within their branch.

Have a look at our current vacancies to see if there are any exciting opportunities for you.